Apparel Industry- Network Equipment Installation Project case study

 

About the company

This Apparel company is a prominent brand specializing in premium performance apparel inspired by the active Coastal California lifestyle. They are known for their innovative approach to activewear, seamlessly blending fitness, surf, sport, and art. The company prides itself on its investment in happiness, which extends beyond its products to encompass its dedication to its team, community, and the environment, and fostering extraordinary lives.

CHALLENGES

To assist with the customer's problem, PM2NET provided a senior engineer who engaged in multiple phases of the project to provide the resolution. The high-level phases involved in this project are described below:

1. Diverse Store Structures: Each store had unique structural layouts, presenting equipment placement and cable routing challenges.

2. Equipment Delivery: Ensuring the timely arrival of the network equipment to multiple store locations posed logistical challenges, requiring meticulous coordination.

3. Tight Deadlines: The project had strict deadlines, necessitating efficient planning, and coordination to complete installations within the given time frame

4. Concurrent Construction Work: Some store locations were undergoing simultaneous construction, requiring careful management and collaboration with the construction teams to avoid delays and disruptions.

Assessment and solution

To ensure a successful outcome, PM2Net implemented meticulous planning and adaptability, taking the following key steps:

Senior Field Tech Deployment:

  • Assigned experienced senior field technicians to oversee installations across all store locations.

  • Ensured consistent quality and adherence to high standards throughout the project.

Local Tech Service Optimization:

  • Optimized the use of local technicians to address parallel installation work and client concerns about travel expenses.

  • Carefully selected and deployed the best local talent to each store for increased efficiency and cost-effectiveness without compromising quality.

Comprehensive Documentation:

  • Diligently documented installed equipment at each store location, capturing comprehensive pictures for future reference and maintenance purposes.

  • Facilitated accurate records, efficient troubleshooting, and future maintenance.

Wireless AP Installation:

  • Strategically installed and configured Meraki APs for reliable wireless connectivity throughout the stores.

Cabling and Termination:

  • Ran cables and efficiently terminated them to connect network equipment, cameras, and speakers.

  • Adhered to industry standards and best practices for reliable connectivity.

Infrastructure Build-Out (IDFs):

  • Built out Intermediate Distribution Frames (IDFs) to house networking equipment and facilitate efficient cable management.

  • Ensured proper labeling and organization of cables for easy maintenance and troubleshooting.

Sound System and POS Integration:

  • Integrated the sound system and Point of Sale (POS) system to enhance the overall customer experience and streamline operations.

  • Ensured seamless connectivity and compatibility between various devices and systems.

Networking and Building/Fire Code Compliance:

  • Followed proper networking practices and complied with building and fire code standards during the installation process.

  • Prioritized safety protocols to ensure customer and employee well-being.

advantages

  1. Project Coordination: PM2Net's project coordinators maintained consistent communication with the client, ensuring seamless coordination throughout the installation process. Daily detailed updates were shared with stakeholders, keeping them informed about progress and challenges.

  2. Efficient Execution: Despite the unique structural challenges and ongoing construction work, PM2Net completed the installations within the specified timelines. The team's adaptability and proactive problem-solving approach contributed to the efficient execution of the project.

  3. Site Cleanup: After completing the installations, PM2Net ensured that each site was thoroughly cleaned and left in an orderly condition, reflecting their commitment to professionalism and attention to detail.

 PM2Net's expertise in network equipment installation was instrumental in ensuring seamless operations and connectivity across our expanding store locations. Their meticulous planning, adaptability, and excellent communication made them a trusted partner throughout the project